General Questions
Learn more about what to expect during your stay at Burunga Gorilla Lodge, from check-in details to lodge services.
You can book up to 5 cottages at a time, subject to availability. Group and family bookings are welcome.
Yes, complimentary Wi-Fi is available in all cottages and shared guest areas.
We assist with securing permits and organizing trusted, experienced guides for your gorilla trekking adventure.
Late check-out is subject to availability. Please check with reception the evening before your departure.
Payment Questions
Here you’ll find answers related to pricing, billing, and available payment options for your stay at the lodge.
Rates are per person and include full board meals and other amenities unless stated otherwise.
We accept bank transfers, mobile money, and major credit cards (Visa/Mastercard). Mobile money charges may apply.
Yes, a 25% deposit is required to confirm your booking. The balance is due 30 days before arrival.
Yes, bookings include breakfast, lunch, and dinner. Premium drinks and special requests may be charged separately.
Reservation Questions
Everything you need to know about booking, modifying, or canceling a reservation at Burunga Gorilla Lodge.
We recommend booking at least 2–3 months in advance, especially during peak gorilla trekking seasons.
Yes, you can. Cancellation charges may apply depending on how early you cancel. See our policy for full details.
Cancellations 30+ days prior incur a 10% fee; within 8 days, 100% of the booking is charged.
Yes, 24-hour check-in is available with prior notice. Kindly inform us in advance for after-hours arrivals.
